Bookings and refunds policy
All ACF events are open to members; and some are open to non-members where stated. At our events, we welcome staff or trustees from organisations in the UK who are either endowed foundations or who make grants for charitable purposes. Please note that any bookings you make are not accepted until you have received a booking acknowledgement.
Professional Development Programme - Full refunds will be given for cancellations received a week or more before the event.
Networks - We regret that we cannot issue refunds for cancelled bookings. However payments can be credited to future bookings for anyone within your organisation should you cancel at least one week prior to the event.
All events - For cancellations received within a week of the event – or if the delegate does not attend on the day – no refunds will be made and you will remain liable for the cost of the event booking regardless of whether payment has been made or not. Full refunds will be given if ACF has to cancel the event due to insufficient numbers or other reasons; this will be confirmed two weeks or more prior to the event. We regret we cannot be responsible for any other expenditure incurred.
Please note for any bookings paid for through Eventbrite, Eventbrite will retain 6.5% of the cost as their fee if a refund is made. We are unfortunately unable to refund this portion of the event charge.